Information provided to the Metropolitan Police Service (MPS) by users through the use of this website will be treated in confidence and will not be disclosed to third parties unless we are required to do so by law.

We gather information about site usage in order to assist in the development and improvement of services to the public, and to protect the integrity of our systems from malicious users. At the moment this information consists of:

  • Statistical information obtained using Google Analytics - No information collected can be used to identify individual users. For more details about how this affects your privacy please visit the Google Analytics Privacy Centre. If you do not wish to send information to Google Analytics, an Opt-out Browser Add-on is also available, or you can configure your browser to enable you to choose which, if any, cookies are allowed to be created.
  • Information obtained by our content management system to examine what people are searching for, what they find, and occasions where no results are returned.  Information collected cannot be used to identify individual users.
  • We offer the chance for users to provide views on our site using a third party tool called “Feedback Ferret”.  Data submitted is stored in secure data centres and we do not ask for personal information to be provided.
  • Information provided by users through online forms is held in our UK based secure data centres and is retained in line with the Data Protection Act 1998 and MPS retention policies.
  • When using our online forms we record your IP address and also details of which browser you are using.  We may use this information in conjunction with any information entered in the form to aid investigations into misuse of our service, and for the prevention or detection of crime, or to protect life.
  • Your IP address is also used to identify your location should you make use of the geolocation feature on our site.  We only use this to show you relevant content, and do not store or share this with third parties.

We do not attempt to monitor the browsing behaviour of individual users through any hidden means.

Cookies

Cookies are used on this website to improve user experience and for essential functionality, they are not used for identification purposes.

We use cookies on the website for the following reasons:

Google Analytics, Google Tag Manager & Google DoubleClick

These cookies help us accurately estimate the number of visitors to the website and provide us with a better understanding of how our customers use our website.   

Google Analytics sets the following cookies:         

 

Universal Analytics

Cookie Name

Expiration Time

Purpose

_ga

2 years

This cookie is used to distinguish users, which helps us count how many people visit our website

_gat

10 minutes

Used to manage the rate at which page view requests are made

 

Google Analytics

Cookie Name

Expiration Time

Purpose

_utma

2 years

Like _ga, this lets us know if you’ve visited before, so we can count how many of our visitors are new to the MPS website or to a certain page

_utmb

30 minutes

This works with _utmc to calculate the average length of time you spend on the MPS website

_utmc

When you close browser

This works with _utmb to calculate when you close your browser

_utmz

6 months

This tells us how you reached the MPS website (eg from another website or a search engine)

If you do not wish to send information to Google Analytics, an Opt-out Browser Add-on is also available, or you can configure your browser to enable you to choose which, if any, cookies are allowed to be created.

Google DoubleClick

We use cookies from the Google DoubleClick service to track activity of website visitors originating from media sources. Anonymised data from this service is used for the purpose of optimising our online advertising activity for recruitment. In certain cases we may use a “remarketing” service to target our ads to you based on your prior use of the Site when you visit on other sites in that are included within an online advertising network. If you do not wish to be tracked in this way, you can opt out via the following website https://support.google.com/accounts/answer/61416?hl=en

Session Cookies

Our website makes use of session cookies to enable us to identify requests from the same browser during a limited time window, and provides a way to persist variable values for the duration of that session.  Session cookies are essential for the website to operate and are set upon your arrival to the site.  These cookies are deleted when you close your browser.

Site messages

You may see pop-up messages on our site.  For example, a pop-up explaining our use of cookies on this site.  Once you have seen these messages we store cookies to ensure we do not show you the same message again.

Managing cookies

The cookies we use will be sent to your browser and then stored in the cookies directory on your computer. To find out how to reject, delete or update your cookie preferences in your browser you need to know what browser you use and what version of it you are using. Most browsers have guidelines on how to adjust cookie settings, use the 'Help' menu to find out this information.

You can learn more about managing cookies at the About Cookies website.

This privacy and cookie usage statement applies to beta.met.police.uk and met.police.uk. If you would like further information about website privacy and how we use cookies, please contact us.